Digital Products
- We sell digital products. On our website, “models” are individual, separate, three-dimensional models of objects created, designed, and developed by us. These models/products are not real, so we will not ship or use a 3D printer to print our products for any purpose. The products we sell are all downloadable, mainly for creating VR/AR games and archive purposes. However, you might need additional software such as Blender, Autodesk Fusion 360, Photoshop, Unity, etc. to open and process our products.
- Our staff tests all products before we sell them. However, the product files may be changed from time to time and might not be available in the future. We do not take any responsibility for third-party software or computer problems. Please consider before you buy our products.
- The products are mainly zipped in Blend, FBX, OBJ, PNG, and JPG formats. Some of them have a large file size; please consider this issue and read the product description before downloading a product. To download and use these products, you need software that is compatible with these products.
- Refunds are not available at any time or for any reason. Please get in touch with our staff by email if you encounter a technical problem. We are happy to help.
- Please do not directly offer our products for resale by any method, whether online or offline. We reserve the copyright of our products. There is no warranty for any model, either express or implied, and your use of a model is at your own risk.
- If any photo or model breaches/affects a third-party copyright, please email us at businessyuen@gmail.com. Once we investigate the case, we promise we will delete that product immediately. Otherwise, we do not hold any responsibility for copyright issues.
- Please note that we reserve the right to update and change these Terms of Use from time to time at our discretion.
- This policy might be updated from time to time. Please refer to our latest policy. We reserve all rights.
Physical Products
- Those products are completely self-created models made with a 3D printer.
- Like most other 3D-printed products, you will see printed textures on the parts. Please be careful when you purchase those products.
- The models will come with supports and bases generated during printing. Please use tools to cut off the support structure.
- Parts will inevitably fall off during delivery. It is recommended to use model glue for firmness.
- Contains small and breakable parts, not for children under 8 years.
- Production on demand usually takes 7 working days plus delivery time.
- No refund.